Web Based CRM Software
Customer Tracker.Net is a CRM solution that simplifies customer information and contact management.
Customer Tracker.Net is a Web based CRM software solution that facilitates customer services and the management of contracts. It serves as a customer information store for the other TrackerSuite.Net modules, eliminating the need to manually enter customer information that is already available. For example, it assists in the bill back of expenses by exporting customer billing information to Expense Tracker.Net.
Managing Customer Relationships
Centralized Customer Information
Customer Tracker.Net serves as a central database of customer information, accessible via the Web or email. It simplifies the work of administrators, providing a central customer directory, with comprehensive customer files.
As well as within a browser, Customer Tracker.Net can also be accessed via email as well, for organizations looking for Outlook CRM software solutions, or Lotus CRM software.
Detailed Customer Profiles
- Experience TrackerSuite.Net Today!
- Would you like a hands-on evaluation of TrackerSuite.Net? Register today for immediate access to a demonstration site.
- View our Customer Tracker.Net Flash Presentation!
View a Customer Tracker.Net product sheet (PDF).
Customer Tracker.Net stores all materials relating to the customer, as well as providing key CRM functions. Using Customer Tracker.Net, organizations can:
- Profile key contacts.
- Schedule activities and view tickler lists.
- Generate, distribute and store customer correspondence.
- Create, store and track customer contracts.
- View customer project lists and support tickets.
- Identify, track and manage opportunities.
- Sales executives and administrators can leverage views of Pending Pipeline, Win / Loss, and Activity Lists.
The integration of Customer Tracker.Net with Support Tracker.Net, a Web based help desk offers unique business process opportunities, such as a CRM help desk.
Customer Tracker.Net Features
Simplify Customer File Management
- Searchable customer directory, filterable by industry, customer status and manager.
- Detailed customer files, with information on billing, responsible managers, contacts and customer projects.
- Manage customer contacts.
- Integrates with other TrackerSuite.Net modules to facilitate customer projects, billing and reporting:
- Project Tracker.Net.
- Time Tracker.Net.
- Expense Tracker.Net.
- Purchase Tracker.Net.